Terms and Conditions

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Terms and Conditions

In these Terms and Conditions refers to Clan Hunter Scotland.

Acceptance of terms

By accessing the content of www.clanhunterscotland.com (“the Website”) or any of our associated sites, you agree to be bound by the terms and conditions set out herein and you accept our privacy policy available online. If you object to any of the terms and conditions set out in this agreement, you should not use any of the products or services on the Website and leave immediately.

You agree that you shall not use the Website for illegal purposes and will respect all applicable laws and regulations. You agree not to use the Website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.

You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

Modification

Clan Hunter Scotland reserves the right to change any part of this agreement. Such changes will be announced to site users in the blog section of the Website, and these will take effect from the date of the posting. If you have any questions or comments about the terms or any aspect of the Website or what we do then please contact us.

Clan Hunter Scotland has complete discretion to modify or remove any part of this site without warning or liability arising from such action.

Payments

If you wish to join, renew membership or book an event or tour, please fill in and submit the appropriate form on the website.

If you wish to purchase an item in the online Clan Hunter Scotland Gift shop, you should add the item(s) to your shopping cart. To purchase items, you then need to proceed to checkout to pay.

All online payments are administered on our behalf by Paypal. The Paypal site is a secure site. You should complete the payment form with your personal details and credit card details. When you click on “Pay Now”, your order will be sent to Clan Hunter Scotland. A message will appear on screen acknowledging this and showing the personal and booking details which you have provided to us. We suggest that you print this out and keep it for your records. Payment will be taken as soon as your credit or debit card details have been authorised.

Acceptance of your booking/application or confirmation of purchase will take place when we send you an email confirming this. If you have any queries, please email contact@clanhunterscotland.com.

Refunds

Events & Tours  You can cancel an event or tour booking without penalty, up to 7 days prior to the event. No refunds can be made for cancellations after this date.

Membership You have 14 days from receipt of the confirmation email to cancel a membership application without penalty.

Tartan Gifts  Under the EU Consumer Rights Directive 2014, you have the right to cancel a purchase at any point from the time of ordering until fourteen working days after delivery/collection. All items must be returned in their original condition and packaging; we reserve the right to refuse returned items if they are not in their original condition. We will not refund the cost of returning goods.

Requesting your refund  Refunds should be requested using this form. Upon checking eligibility for a refund against our policy, the Association will arrange for the refund to be made.

Timescales  Refunds will be made within 14 days or when an item is returned.

Limitation of Liability

Clan Hunter Scotland will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website.

Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as result of the negligence of Clan Hunter Scotland, its employees or agents.
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Copyright

All intellectual property of Clan Hunter Scotland such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of Clan Hunter Scotland.

By using the Website, you agree to respect the intellectual property rights of Clan Hunter Scotland and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.

Disclaimers

The information is provided on the understanding that the Website is not engaged in rendering advice and should not be wholly relied upon when making any related decision.

The information contained with the Website is provided on an as is basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website.

We do not guarantee uninterrupted availability of the Website and cannot provide any representation that using the Website will be error-free.

Third Parties

The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.

Severance

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

Governing Law and Jurisdiction

The Website is controlled and operated by Clan Hunter Scotland, located in Scotland. We make no representation that materials in the Website are appropriate or available for use in other locations. Those who choose to access this Website from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

DIRECTIONS

You will find us off the A78 just north of West Kilbride. Look for our driveway marked by stone pillars and "Hunterston Estate" 

ADDRESS

Hunterston KA23 9QG
Telephone: 07980 209060
*This number is not continuously manned, so please do leave us a message. 

OPENING TIMES AND ACCESS

Acccess to Hunterston Castle is strictly by appointment. Note that as a historic monument, wheel chair access is limited. More visitor information is available on our visitors page .  Please email us to arrange a visit.